Privacy Policy

Fluid Touch Pte Ltd. (the "Developer") takes your privacy seriously and will uphold the highest standards to protect it. By using our app Noteshelf or visiting our website, you acknowledge that you accept the practices and policies outlined in this Privacy Policy. The Noteshelf app and Noteshelf website may contain links to other sites or products, and we are not responsible for the privacy policies and/or practices of other companies. When linking to another company, you should read that company's privacy policy.

What information do we collect?

All information collected is aggregated and anonymized to protect individual users. We only use this data in aggregate form, as a statistical measure, and not in a manner that would identify you personally to improve our product. Data on device type, operating system, and user experience is automatically collected when using our product and solely used to optimize and improve the usability of our products and the website.

Permissions to the App

The Noteshelf app requires permission to access your device’s camera, microphone, and media library. These permissions are crucial for various inbuilt features and to provide you a better in-app experience. However, the company does not, in any way, store this information for any usage outside the app.

Network access in Noteshelf

Noteshelf can download media and documents over both, Wifi and Mobile data. This is to ensure a seamless in-app experience without any interruptions.

Information we may collect

During the beta and newsletter sign-up process, we collect only the following information:

  • Email Address: We collect your email address for communication purposes related to the beta program, including providing updates and instructions and seeking feedback.

Information we do not collect

Fluid Touch Pte. Ltd. does not collect personal information (other than email id during the beta program and newsletter sign-up) in the Noteshelf app or on the Noteshelf website. Fluid Touch Pte. Ltd. does not have access to content you create in Noteshelf or to files you import into Noteshelf. Your work is your information.

Third-party API usage

Noteshelf AI is a feature of the app that relies on the ChatGPT API to perform various AI tasks for the user. It can be accessed from the toolbar inside the notebook or through shortcut menus when content on the notebook is selected. When the user invokes any of the Noteshelf AI functions, all the content on the current page is sent to the ChatGPT server for processing. For detailed information on how the ChatGPT API handles user data, please refer to OpenAI’s API Data Privacy.

Third-party cloud services

With Noteshelf, you can back up your data on cloud services like Dropbox, OneDrive, Google Drive, Evernote, or more. However, Fluid Touch Pte. Ltd. will not be able to access this data and never collect any personal information like Name, Email ID, Phone number, etc. By using this feature, you understand and confirm that your data will be stored in these 3rd party cloud servers until you delete it.

What do we do with the information?

Information collected is solely used to develop and improve the user experience and the product or website. No personal information is collected, and all information is anonymized and aggregated before use. We neither rent nor sell any information that we collect.

The information we collect during the beta sign-up process is solely used for the following purposes:

  • Beta Program Communication: We use your email address to send you relevant information regarding the beta program, such as access instructions, testing guidelines, updates, and announcements.
  • Feedback and Bug Reporting: We may contact you using the provided email address to request feedback, suggestions, or bug reports related to the beta version of the Noteshelf app.

Duration Clause

All information collected by us is stored for future reference and purposes. Before the data is disposed of from our system, we may anonymize it or take other appropriate steps. Copies made for backup and business purposes may remain in the system but will not be used by us.

Data Protection

We collect data from newsletter subscriptions, beta sign-up and zendesk. We take steps to protect your Personal Information from unauthorized access and against unlawful processing, accidental loss, destruction, and damage. We cannot guarantee the security of any personal data transmitted via the website as the website operates via a third-party service provider. Any transmission made via the Internet will be done at your own risk. However, we will take the necessary steps to ensure data protection on our side.

Data Deletion

You can opt out of receiving various communications from us by contacting us through our contact us page. Please write to us at noteshelf@fluidtouch.biz with the words “Personal Data Request” in the subject or body of your message, along with an explanation of what “Data-Subject Right” you seek to exercise. For your protection, we may verify your identity before responding to your request.

Email Communications

If we receive an email from you or a communication via a social network, we use that information to best serve you through the channel in which you contacted Noteshelf.

Changes to this Privacy Policy

We may amend this Privacy Policy from time to time. Use of information we collect now is subject to the Privacy Policy in effect at the time such information is used. If we make changes in the way we use information, we will update this page. Users are bound by any changes to the Privacy Policy when he or she uses the product or website after such changes have been first posted.

Questions or Concerns

If you have any questions or concerns regarding privacy, please send us a detailed message at info@fluidtouch.biz. We will make every effort to resolve your concerns.

Effective Date: March 3, 2017